policies & privacy

Color Policy

We do our best to make sure that the colors displayed on our web site are accurate, actual colors will vary. Color differences and textures may not be fully appreciated due to differences in monitors and your particular monitor setting. Due to the fact that our products are all custom made, and can't be returned, you need to be sure that you can tolerate any color variations that are possible from our scanning of the actual samples. If an exact color match is required, then please request a sample before placing your order. Once you receive your sample, keep in mind that all samples may still have minimal color variations due to dye lot variations.

Shades made with natural materials are truly unique.

By nature, no two slats of wood, strands of grass, bamboo or reeds are exactly the same. Slight color, grain and texture variations should be expected and cherished for their unique beauty. With any type of natural product, slight shrinkage, stretching and warping may occur over time this is inherent of the product and not considered a defects. Bamboo in particular maybe tan, yellow, green or brown depending on when the bamboo is harvested.

In addition to the above considerations regarding color, we'd like to suggest that you order all of your blinds of a given color at one time. There are sometimes slight variations between dye lots.

Processing Fee Policy

Due to the increasing cost of processing your order, StarDecorating has implemented an industry standard order processing fee. This fee allows us to keep our prices low and continue to offer free shipping. Therefore, a $5.95 processing fee will apply to every order.

Coupon/Promo Code Policy

Only one coupon maybe used per product. If multiple coupons are available, the highest coupon will prevail.

Modification of Content

StarDecorating.com attempts to ensure that the content on this web site is complete and accurate. StarDecorating.com does not guarantee that the information contained on this website will not contain errors, inaccuracies or omissions which relate to price or to product description or availability. StarDecorating.com reserves the right to correct any error or omission, or update the content without prior notice to you. StarDecorating.com further reserves the right to refuse or cancel any order containing any errors, inaccuracies or omissions, whether or not the order has been confirmed and/or your credit card has already been charged. StarDecorating.com will attempt to notify you of a change in price before the order is placed with the manufacturer. If your credit card has been already charged for the purchase and your order is canceled, StarDecorating.com shall promptly issue a credit to your credit card. If you are otherwise unsatisfied with your purchase, you may phone our Customer Service department at 1-800-748-1026 or contact us.

Applicable Law

This site is created and controlled by StarDecorating.com in the State of California, USA. As such, the laws of the State of California will govern these disclaimers, terms and conditions without giving effect to any principles of conflicts of laws. We reserve the right to make changes to our site and these disclaimers, terms and conditions at any time.

Privacy Policy

StarDecorating.com knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting StarDecorating.com, you are accepting the practices described in this Privacy Notice.

What Personal Information About Our Customers Does StarDecorating.com Gather?

The information we learn from customers helps us personalize and continually improve your shopping experience at StarDecorating.com. Here are the types of information we gather.

  • Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features or order our products. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, and communicating with you.
  • Automatic Information: We receive and store certain types of information whenever you interact with us. We use "cookies," and we obtain certain types of information when your Web browser accesses StarDecorating.com.

Do We Use Cookies?

  • Cookies are small text identifiers that we transfer to your computer's hard drive through your Web browser to enable our web site to recognize your browser and to allow for storage of items in your Shopping Cart between visits.
  • If you choose to turn off cookies, our shopping cart will not function properly, and you will not be able to order from our store. We do not use cookies to send you email notices, and we will not sell your information based on what products you purchase.
    Third party vendors, including Google, use cookies to serve the badge on your website and to serve ads based on a user's prior visits to your website. Users may opt out of Google's use of cookies by visiting the Google advertising opt-out page.
  • Do Not Sell or Share My Personal Information

Does StarDecorating.com Share the Information It Receives?

  • Information about our customers is an important part of our business, and we are not in the business of selling it to others. Therefore we do not, and will not, sell or distribute your information to others.

How Secure Is Information About Me?

  • We protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
  • We never reveal your credit card number when confirming an order.
  • We do not store your credit card number.

Sales Tax

Sales tax will be calculated during checkout.